FAQs
Answers to some of the most frequently asked questions
We grouped questions by topic for easier discoveribility
General FAQ
General questions about our software
What is the Growth Roadmap?
It's your personalized freelance growth plan. Lancify analyzes where you are and tells you exactly what to focus on next to scale your income.
Is Lancify suitable for beginner freelancers?
Absolutely. Whether you just started freelancing or already have a client base, Lancify is built to help you at every stage.
How is Lancify different from other freelance tools? Most tools do one thing
invoicing, or proposals, or client finding. Lancify combines everything a freelancer needs under one roof, powered by AI, so nothing falls through the cracks.
Is there a free trial available?
Yes! You can get started for free and explore Lancify's features before committing to a plan.
What is the Growth Roadmap?
It's your personalized freelance growth plan. Lancify analyzes where you are and tells you exactly what to focus on next to scale your income.
Is Lancify suitable for beginner freelancers?
Absolutely. Whether you just started freelancing or already have a client base, Lancify is built to help you at every stage.
How is Lancify different from other freelance tools? Most tools do one thing
invoicing, or proposals, or client finding. Lancify combines everything a freelancer needs under one roof, powered by AI, so nothing falls through the cracks.
Is there a free trial available?
Yes! You can get started for free and explore Lancify's features before committing to a plan.
Pricing questions
Pricing-related questions our customers ask the most
What is your refund policy?
We do not offer refunds by default. However, if you're genuinely unsatisfied with your experience, you can request a 50% refund by contacting our support team. We review each request and process it as fairly as possible.
Do you offer discounts for large enterprise clients?
Yes. If you're a large team or agency looking to use Lancify at scale, contact us and we'll put together a custom plan that fits your needs.
Can I upgrade or downgrade my plan anytime?
es. You can switch between plans at any time directly from your dashboard. Upgrades take effect immediately and downgrades apply at the start of your next billing cycle.
Will I be charged automatically every month?
Yes, Lancify works on auto-renewal. You'll be billed automatically each cycle based on your chosen plan. You can cancel anytime from your account settings before the next renewal date.
Security questions
Security-related questions our customers ask the most
How does Lancify handle data backup and recovery?
Your data is automatically backed up on a regular basis. In the unlikely event of any issue, our team can restore your account data quickly with minimal disruption.
What measures does Lancify take to ensure data encryption?
All your data on Lancify is encrypted in transit and at rest using industry-standard encryption. Your proposals, client information, and financial data are fully protected at all times.
How does Lancify comply with international data protection regulations?
Lancify follows GDPR-compliant data practices. We only collect data that is necessary to run the platform and never sell your personal information to third parties.
Can I control who has access to my data within Lancify?
Your account and data are private to you. Only you can access your workspace, clients, invoices, and AI-generated content unless you explicitly choose to share anything.
What steps does Lancify take to protect against data breaches?
We regularly monitor our systems for vulnerabilities, run security audits, and follow responsible disclosure practices to ensure your data stays safe around the clock.
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